Report an Issue or Make a Request
Access Control/Card Access
Report a Lost Access Card (non-Penn State ID)
Report a Lost Penn State ID (deactivate ID card)
Report an Inoperable Card Access or Alarm Point (exit only) Door
Report a Card Access Panel Communication Fail
Request a New Ccure Card Access Clearance or Modify an Existing Clearance
Request to Delete a Card Access Clearance
Request a New Ccure Door Schedule
Request a Ccure Batch Upload (Add or Remove Access)
Report a Ccure System Access Issue
Request to Become a Master or Local Access Coordinator
Request to be Removed as a Master or Local Access Coordinator
Request the CCure 9000 download file
Request a Facility Security Project Quote
Video Surveillance
Report an Issue/Inoperable Video Surveillance Camera
Report a Video Surveillance Camera that Requires Adjustment (refocus, repoint)
Report a Victor System Access Issue
Report an Issue/Inoperable Video Surveillance Camera
Request Video Surveillance or Card Access Data (approved users only)
Request a Facility Security Project Quote
Multiple IP Request - email Physical Security for a guided spreadsheet
Physical Keys
Report a Lost Key
(Residence Hall residents who have lost a key should visit their housing area Commons Desk for instruction)
Security Projects
Request an Approval for a Cipher Lock
Request a New Facility Security Project Review
(Cameras, Card Readers, alarms, etc.) Required prior to submitting a Work Order to OPP (UP) or security vendor.
Request a Facility Security Assessment
Request a Facility Security Project Quote
(cameras, card readers, alarms, etc.) Required prior to submitting a WO to OPP (UP) or security vendor.
Request to Become a Penn State Security Vendor
Emergency Phones
Report an Inoperable Emergency Phone
Alarm Systems (non-Ccure 9000 Systems)
Report an Inoperable Alarm System
(Hardware issues such as battery replacement, etc. should be reported to OPP)
Request to Remove an Alarm System
Request to Add or Remove an Alarm System User or Alarm Codes
Report an Inoperable Emergency Phone
Request a Facility Security Project Quote
Make a Request for an Alarm Installation (Hold-Up Alarm/Duress Alarm System)
All alarm installations must be vetted and approved per University Policy AD-65.
General Facility Security
Request a Proximity (Prox) Card
Request Video Surveillance or Card Access Data (approved users only)
Request to Become a Penn State Security Vendor
IP Requests
Complete an IP Spreadsheet and submit it via email to Physical Security.
Miscellaneous Requests
Miscellaneous Request/Report
(if forms above do not fit your need)